Establish a Platform and Rhythm for Growth

Pillar 7 graphic with a photo of students ascending a staircase inside a building

The seventh of NewCity’s Seven Pillars of Higher Ed Digital Strategy is Establish a Platform and Rhythm for Growth. This is the foundation that supports all the other pillars. To make your foundation solid it needs four elements: #1 The Right Roles & Governance Enrollment strategists, UXers, content strategists, editors, designers, marketers, technologists organized in […]

Connect to My Future

Pillar 5 graphic with the NewCity logo and a photo of two young men wearing protective eyewear and using technical equipment.

People choose to go to college to change the trajectory of their lives, opening doors to greater opportunities. Evidence of these outcomes shows the value of a degree or school. Connect your degree programs with alumni and career services content. Let students hear alumni voices, and show the support they receive along the way.

Start a Conversation

Pillar 4 graphic with NewCity logo and a photo of a student sitting on grass looking at a mobile phone

If a student walks into your admissions office you wouldn’t ask them to fill out a form before you talk to them. Your website can be a 24/7 admissions counselor, answering top questions in plain language and inviting conversation so you can take the next step.

Rethinking Service

The NewCity and UTK team at an onsite meeting about atomic design

Robynne Lofton reflects on the past year of NewCity’s enrollment strategy work. A colleague recently shared a story with me about her brother. They had been talking about those inevitable low points in life, and he had shared his deep frustration with people who would reach out to someone in pain after a loss, and […]